ATV Rides: What to Expect
justine
Last Update a month ago
VIAJE lists ATV (all-terrain vehicle) services from local providers across the Philippines.
- Pricing is quantity-based: the rate is multiplied by the number of riders or ATV units you select
- ATV is a single-day activity, so there is no multi-night or multi-day pricing
- Select your preferred date and number of riders when booking
- Valid government-issued ID
- Comfortable clothing and closed-toe shoes (recommended by most providers)
- Water and sun protection
- Available dates are shown in real-time on the booking page
- Dates may be blocked by the provider for maintenance, holidays, or weather conditions
- Date blocking is set by the provider only. No dates are blocked based on other customer bookings
- ATV bookings do not use a QR entry pass. Present your booking in My Viaje Wallet to the provider on arrival
- Go to My Viaje Wallet and tap View on the booking to show your booking details and reference
- Make sure payment shows as confirmed before you go
- Arrive on time, as late arrivals may forfeit their slot
- The Cancel button is only available while the booking is unpaid (payment pending, failed, or rejected)
- To cancel an unpaid booking, go to My Viaje Wallet, tap View on the booking, and tap Cancel Booking
- Once your booking is paid or confirmed, cancellation is no longer available, so submit a refund request instead
- Refund requests are time-limited. Eligibility is shown in the app, and applicable fees may be deducted
- No-shows and promotional bookings are not eligible for refund
- To request a refund, go to My Viaje Wallet, tap View on the booking, and tap Request Refund. You may also contact [email protected] or live chat if you need help